Privacy Policy

Personal information collected

We only collect personal information that you have consented to provide to us. We limit the collection of your personal information to what is necessary for the purposes of establishing, managing and maintaining our relationship with you.

For example, personal information could be collected when:

  • From your registration to our newsletter
  • Purchasing from our website
  • Your billing or delivery
  • To answer your questions or comments


This personal information could include, but is not limited to:

  • Identifying information such as your first and last name, postal address, email address, telephone number, etc.
  • Financial information such as your information allowing the payment of your invoices, etc.
  • Any other information you choose to voluntarily provide to us.
  • Any other useful information to enable us to better meet your needs.


Intended use of this personal information

We may use your personal information for the following purposes:

  • Identify you as a user of our website and as a customer, if applicable.
  • Establish and maintain our business relationship with you.
  • Improve our product offering, including the use of this website.
  • Contact you with questions or comments.
  • Provide you with information about our products that may be of interest to you.
  • Prevent errors and fraud.
  • Comply with our legal obligations.


Sharing your personal information

To provide you with the products and services that you have requested from us, we may transmit your personal information to trusted third parties, once your consent has been obtained, to:

  • Our suppliers whose services have been retained to carry out certain functions on our behalf (data processing, computer maintenance, website, etc.).
  • Our partners, as part of the execution of collaborative agreements.
  • Any entity in the event of a merger, corporate reorganization or change of control of our organization, in whole or in part.

We take the necessary measures to ensure that these suppliers and partners process your information only for the specified purposes.


Use of cookies

We use cookies to improve your browsing experience and to better understand how you use our website. Cookies are small files that are stored on your computer when you visit our website. They contain information such as the display language and certain browsing habits. This data is used for statistical purposes, to activate certain features and facilitate your navigation. The information collected by cookies is always confidential. You can disable or block cookies by configuring your browser settings.

To learn more about cookies utilisation on this website, please consult our Cookie Policy.


Links to other websites

Our website may sometimes offer hyperlinks to other sites. The information exchanged on these sites is not subject to this Privacy Policy, but to those of the external sites concerned, if any. If applicable, we invite you to consult them before communicating your personal information.


Retention period

Your personal information is retained only for the time corresponding to the purposes for which it was collected, unless a longer retention period is required or authorized by law.


Conditions of access, rectification and withdrawal

Once we have identified you, you can request to see the personal information we have about you, as permitted or required by law. In some cases, a written request from you may be necessary.

If there are any changes to your personal information, contact us quickly by telephone or email to keep your file and our databases up to date.


Contact details of the Personal Information Protection Officer

If you have any questions about processing or updating your personal information or to raise any concerns with us, please contact us at the following email address: or by telephone at 1-888-333-4819.

The person responsible for the protection of personal information will contact you within thirty (30) days of receiving your email.


Updates to policy above

We may change the content of this Privacy Policy at any time. We therefore invite you to consult regularly to remain informed of how we process personal information.

This page was last updated on May 17th 2024.